# Privacy Policy - Filomena Propaganda

> Comprehensive information on how Filomena Propaganda collects, uses, processes, and protects personal data in compliance with LGPD (Brazilian General Data Protection Law) and international privacy standards.

## 1. Data Controller Identification
- **Company Name**: Filomena Propaganda e Marketing Ltda
- **Address**: Rua Dom Pedro II, 1978, São Carlos - SP, CEP 13560-235, Brazil
- **Data Protection Officer (DPO)**: dpo@filomenapropaganda.com.br / contato@filomenapropaganda.com.br
- **Phone**: +55 (16) 3415-4110
- **Website**: https://www.filomenapropaganda.com.br

## 2. Information We Collect
We collect minimal and strictly necessary information required to answer customer inquiries and deliver high-quality marketing services:
- **Contact Forms & Quotes**: Full Name, corporate email address, phone/WhatsApp number, company name, and project scope details.
- **Automated Analytics & Cookies**: Anonymized IP addresses, browser types, operating systems, and page interaction metrics collected via Google Analytics and Google Tag Manager for website optimization.

## 3. Legal Basis for Processing
We process personal information under the following legitimate bases:
- **Consent**: Provided when you explicitly submit a message or request a quotation.
- **Pre-contractual & Contractual Obligations**: Necessary to prepare service proposals, agreements, and deliverables.
- **Legitimate Interests**: Ensuring cybersecurity, preventing spam, and enhancing website performance.

## 4. Third-Party Sharing and Security
Filomena Propaganda does not sell, rent, or monetize your personal information. Data is only accessible to authorized personnel and trusted technical infrastructure providers bound by strict confidentiality and data protection agreements. All web transmissions are encrypted using standard HTTPS/TLS protocols.

## 5. Your Privacy Rights
Under Brazilian LGPD and global privacy frameworks, you retain full rights to:
- Request access to your stored personal data.
- Request correction of inaccurate, outdated, or incomplete records.
- Request deletion or anonymization of non-essential data.
- Withdraw previously given consent at any time.

To exercise any data subject rights, please email us at `contato@filomenapropaganda.com.br` with the subject "Privacy Rights Request".

## 6. Policy Updates
This privacy policy is reviewed regularly. Effective date / Last updated: September 2026.