Privacy Policy

1. Data Controller Identification

The legal entity responsible for personal data processing under this website is Filomena Propaganda e Marketing Ltda:

• Headquarters Address: Rua Dom Pedro II, 1978, São Carlos - SP, 13560-235, Brazil
• Direct Phone: +55 (16) 3415-4110
• Corporate Email: contato@filomenapropaganda.com.br
• Data Protection Officer (DPO): dpo@filomenapropaganda.com.br

2. Information We Collect and Purposes

We collect only minimal and relevant personal data strictly necessary to answer inquiries and deliver professional marketing solutions:

2.1 Data provided directly by you

• Contact and Quote Inquiries: Full Name, corporate email address, telephone/WhatsApp number, organization name, and project scope details. Purpose: To respond to commercial requests, draft service proposals, and manage customer relations.
• Career Applications: Name, contact details, curriculum vitae, and portfolio links. Purpose: Evaluating candidates for open positions within our agency.

2.2 Automated navigation data and cookies

• Site Usage Analytics: Anonymized IP addresses, browser types, operating systems, page interaction duration, and referral URLs via Google Analytics and Google Tag Manager. Purpose: Statistical website performance analysis and information security.

3. Legal Bases for Processing

All processing activities conducted by Filomena Propaganda are grounded in legitimate legal bases:

• Explicit Consent: Provided when you voluntarily submit contact forms or accept website cookies.
• Pre-Contractual Steps: Preparing service quotes and technical specifications at your direct request.
• Legitimate Interests: Protecting platform integrity, cybersecurity, and improving service quality.

4. Data Sharing and Protection

We do not sell, rent, or lease personal information to any third parties for marketing purposes. Data is accessed solely by authorized agency personnel and reputable infrastructure service providers bound by strict confidentiality obligations. All web transmissions are encrypted via industry-standard TLS/HTTPS protocols.

5. Your Rights as a Data Subject

In accordance with statutory data protection regulations, you have the right to:

• Confirm the existence of personal data processing;
• Access your personal data records held by us;
• Request correction of inaccurate, outdated, or incomplete data;
• Request deletion or anonymization of unnecessary data;
• Withdraw previously granted consent at any time.

To submit a data subject rights request, please email our team at: contato@filomenapropaganda.com.br.

6. Contact & Policy Updates

This Privacy Policy is subject to routine reviews. Any updates will be published directly on this page. For any questions or privacy inquiries, contact us directly through our official channels.